Adur help point is ‘still open for business’

S50743H14 Adur Civic Centre Help Point - Jane Palmer and Elaine Trimmings
S50743H14 Adur Civic Centre Help Point - Jane Palmer and Elaine Trimmings

WORK on Adur’s new civic presence will start after Christmas, with completion expected around Easter 2015.

In the meantime, Adur Civic Centre remains open and residents can access Help Point services there Monday to Friday, 9am to 5pm.

Adur Council leader Neil Parkin is keen to reassure people the Ham Road site is still up and running.

He said: “We are still here, still open for business until the new place is complete. The services available here will transfer to the new site, without a break.”

In January, preparation works begin on the old Citizens Advice Bureau huts, prior to demolition in February.

Building on the extension to the Shoreham Centre, in Pond Road, will then begin in April and take 10 to 12 months.

Jane Palmer heads up a team of four on the Help Point.

She said: “Very little has changed, Adur District Council customers can visit the Help Point to deal with enquiries on revenue and benefits, for environmental health services and to view current planning applications.

“If someone wants to speak to an officer face to face, we can arrange an appointment. For Adur Homes tenants, we can report repairs, chase up repairs and contact the maintenance team.”

The only thing that has changed recently is the housing needs team has now moved to Portland House in Worthing.

“People used to be able to present as homeless but now they have to go to Worthing to do that,” Jane explained.