Bakery loses £20,000 in online bank fraud

S42321H13 Truffles owner Peter Tompsett at his Lancing branch
S42321H13 Truffles owner Peter Tompsett at his Lancing branch

A SMALL-BUSINESS owner who lost almost £20,000 to an online scam has slammed his bank for its lack of support.

Sussex-based firm Truffles Bakers, which has a branch in Queensway in Lancing, lost £19,600 when hackers raided its NatWest online account.

The bank has refused to accept responsibilty for the heist, claiming the firm was at fault.

Owner Peter Tompsett said: “My business has had this happen while in the care of NatWest and they have just turned a blind eye and added insult to injury by basically saying we asked for it.

“I’m really upset about it to be honest. It’s a lot of money for us. We have worked hard over the summer to turn the business around in difficult circumstances.

“I feel very, very let down.”

For the full report see the Lancing Herald, out Thursday, October 17.