IT would be interesting to know which service M. Watson (letter, January 6) was seeking over the festive period, as in fact many of our services were operating normally, for example Worthing Theatres and leisure staff were open, as was the crematorium.
The cleansing team worked all days apart from Christmas Day and our kerbside services (recycling and household waste), worked all days apart from Christmas, Boxing and New Year’s days (and avoided the back-log experienced in other parts of the country).
I would also like to point out both the main Adur and Worthing council offices have closed over the festive period for many years now, as it much more cost-effective to do so.
Our research has shown our residents don’t tend to use the main offices at this time of year as much as they do over the rest of the year.
And, of course, residents can access many of our services online 24/7.
I would like to take this opportunity, though, to reassure residents if there was an emergency requiring council assistance, there is the out-of-hours service or the council’s emergency plan, would, if necessary, be implemented.
And, finally, just to be clear, staff are not given the time off as it is part of the staff leave entitlement.
Worthing Borough Council