ELDERLY people living at a Sompting care home are receiving top-quality care, according to a surprise inspection by healthcare watchdog the Care Quality Commission (CQC).
Staff at Rectory House care home in West Street, Sompting, were celebrating this week as they received top marks in their latest unannounced check-up.
Following a review of the inspection process in recent years, five areas of the care provided at the home were inspected, including standards of staffing, safety, quality of management and respect for residents.
Staff at the Rectory House achieved the highest possible levels of compliance, having met the required standards in all of the above areas.
As part of the process, the CQC inspectors spoke to residents and relatives.
Special mention was made of the ‘nice, caring staff’, with one resident saying ‘I am very happy. The staff are all extremely good,’ and another adding ‘it’s a very happy home.’
The inspectors also highlighted the attention paid to respecting residents’ privacy and dignity and the focus placed on effective training at the home.
Manager Gary Briggs praised the team effort behind the positive results.
“The Caring Homes group places residents’ needs and preferences at the heart of everything we do and there are many aspects of life at Rectory House that have contributed to these positive results,” he said.
“I am extremely proud of my team for their commitment to providing and maintaining a high standard of support for those who live here and pleased to see their efforts recognised through our CQC report.”
The report showed significant improvements compared with an inspection carried out in May last year.
In 2013, the report revealed a need for improvement in three key areas, including standards of staffing, providing treatment and care that meets people’s needs, and treating people with resect and involving them in their care.
The home is run by the family-owned Caring Homes Group, which was founded in 1994 by mother and son team, Helena and Paul Jeffery, and provides residential and nursing support for up to 41 elderly people.
The CQC inspects most care homes once a year, talking to staff and patients, and making sure services reach national standards.