PATIENTS who use a Goring hospital have given it a 99.1 per cent satisfaction score.
An independent survey was conducted at BMI Goring Hall Hospital in Bodiam Avenue over the course of last year, with 986 patients completing questionnaires.
It measured patient satisfaction across a broad range of criteria, including patients’ overall impression of admission, consultant care, imaging (X-ray) anaesthetists, theatre staff, accommodation and whether patients were treated with respect and dignity. Overall nursing care received a rating of 97.9 per cent and care in general was rated as either good, very good or excellent.
Una Palmer, executive director at the hospital, said: “The team here at BMI Goring Hall Hospital are very dedicated to providing our patients with the high standards of care and our patients tell us they are particularly appreciative of their efforts.
“We are all very proud of our hospital and we make it our priority to work hard to make each patient’s time with us as comfortable as possible. Our patient survey is an important indicator of how well we achieve this and we monitor the results very closely.
“Today’s result is very good, however, we need to make sure we build on this for 2012.”