Customer in revolt

Nationwide, which has had an agency in Shoreham for a relatively short time, has written to “valued customers” – its words – that it is “no longer economically sustainable for Nationwide to keep agencies operational” – again its words,

Such closures are surely not of any help whatsoever to valued customers.

I do hope that Nationwide customers who feel as incensed as I do about the closure of this useful and very friendly agency will flood the chief executive with letters of complaint about this cavalier attitude to customers.

Susan Hall

Slonk Hill Road

Shoreham