Heroes in my hour of need

RIGHT in the middle of the world’s earthquakes, fires and tsunami crises, I had a crisis of my own.

At 3am, I was in acute pain that I had never experienced before, not knowing what position to put myself in to get relief and fainting in the process.

My husband called an ambulance and I was taken to Worthing Hospital.

On arrival at A and E, I was taken care of immediately. I was assessed, X-rayed, prepared for the ward and given some help to ease the pain.

You might say that is what the hospital is for, and what the staff are paid for, but I was so impressed with the support, efficiency and dedication that were shown to me.

Right in the middle of all the goings-on, a cleaner came round and thoroughly cleaned the whole cubical area and floors, and they were spotless.

Taken up to the Crusade ward, I found the same cleanliness, patient support and nursing care I found in A and E.

It is 15 years since I was in hospital with a brain tumour and, although I was impressed with the standard of care then, there is no doubt that standards have risen to an all-time high.

I might add, this was the opinion of all who were in the ward with me, and even some visitors remarked how spotless the place was.

They operated at 10.30pm and the next morning showed me colour photos of a burst, gangrenous appendix which the surgeon said was the worst he had seen in eight years.

A big thank-you to A and E, Crusade, Downlands, acute medical and the ambulance service for taking care of me. You all really do deserve a medal.

Pauline Holdstock

The Kestrels